Through the ‘ Buy via Vendora’ service, a transaction can also be completed by meeting in person. In this service, Vendora acts as an intermediary to ensure the safety of both parties, eliminating the risk of fraud and malicious actions.
As a seller, you can rest assured that the payment will be deposited into your bank account. Furthermore, if any issues arise during a meeting, you have the option to dispute the transaction. A Vendora mediator will be alerted to the problem and will reach out to both parties involved to address and resolve the issue.
Read below how ‘Buy via Vendora’ works with meeting in person.
1. Post an ad
When you post an ad and choose ‘In my area’ as the selling location, the listing will be set for pickup by appointment. This feature is ideal for large or fragile items that are impractical to be shipped through ELTA post.
Read more information about creating an ad.
You can upload your ad – here.
2. Buyer’s payment
After you publish your listing, buyers can complete the payment in just a few clicks. You will be notified automatically when the payment is made. After the buyer pays, you must accept the transaction within 2 days.
Alternatively, you can send a payment request to the buyer. At the bottom of the chat, tap the “Start transaction” button. First, you will be asked to enter the payment details (the price you agreed with the buyer), and in the next step you can select “Meetup” as the delivery method.
After you submit the payment request, the buyer will be notified automatically and will have 3 days to complete or decline the payment. We will keep you updated on the status of the payment request.
3. During the meetup
After payment, you must arrange the meetup with the buyer through Vendora chat.
At the meetup, you must tap “Meeting in progress” on the transaction (through chat or in the “Transactions” section) to start the process. The buyer has 30 minutes to inspect the item and either approve or reject it.
You will both need your mobile phones with you to complete the transaction through Vendora.
If the buyer approves the item, you hand it over and receive the payment. If the buyer finds an issue with the item, they can tap “Reject” to receive a refund.
4. Safety window
For safety reasons, Vendora applies a 24-hour safety window after the meetup before the transaction is fully completed.
If the meetup did not go as agreed, either user can tap “Dispute transaction” to place the payment on hold. A Vendora mediator will be notified and will contact both parties.
Tap “Submit” only if you want to stop the release of the payment to the seller or if you believe the buyer is attempting fraud during the meetup.
5. Completing the transaction & ratings
After the safety window ends, the payment is released to you or refunded to the buyer.
If the buyer approved the purchase, you receive the payment.
If the buyer rejected the item, the full amount is refunded to them.
Finally, both users will be asked to rate each other regarding the transaction. The ratings will later appear on both profiles.
6. Amount is transferred to your Vendora Wallet
The money from your sale will be transferred to your digital wallet on Vendora (Vendora Wallet).
You can use your balance to buy something on Vendora or to boost one of your listings. Read more here.
Alternatively, you can transfer any amount from your Vendora Wallet to your bank account. Read more here.
A small service fee applies only when withdrawing funds. Read how the service cost is calculated.
Still have questions or need help from Vendora Support? Send us a message.